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FAQs

Is the 1-Day Ticket good for any day?

The 1-Day advance ticket is good for one-time entrance Wednesday through Sunday of the festival.

What happens if it rains at SunFest?

SunFest goes on rain or shine. If the weather forecast calls for rain, please bring rain gear and umbrellas (please note patrons may be asked to lower umbrellas in concert areas to allow all guests access to stage viewing). SunFest does not refund or exchange tickets due to inclement weather. Some performances, including the Fireworks Show, might be delayed, postponed or canceled due to inclement weather.

What can I bring to SunFest?

Get the list of what is allowed and what should be left home by clicking here.

Can I bring my camera or video camera?

You may bring your personal camera (no professional cameras and no detachable lenses) or video camera to SunFest. However, flash photography and video or audio recording in the concert areas are strictly prohibited by the artists. If you do not comply with the artist policies, your equipment may be subject to confiscation in the stage areas.

When is the entertainment schedule available?

The lineup is typically announced in late-February or early March.

When are the fireworks?

The Fireworks Show is Sunday at 9pm – weather permitting.

Are there activities for children?

Children and families are always welcome at SunFest. In fact, children 5 and under are admitted free courtesy of Wells Fargo when accompanied by an adult. The Youth Park area offers many activities for children including many interactive games and activities. The Youth Park area is located at Trinity Park and will be open Friday through Sunday. The Fireworks Show will be held on Sunday night at the close of the festival.

 

If I have a comment, suggestion or complaint who can I talk to?

If you have comments, suggestions or complaints during the festival, you may stop by any Information Center booth and fill out a comment card. During the year, please let us know your thoughts at any time by mailing us. Send your comments to:

SunFest
525 Clematis Street
West Palm Beach, FL 33401

Does SunFest provide access for persons with disabilities?

Yes. For details, visit the accessibility page.

Where is the will call and what time does it open?

Will Call opens one hour prior to published gate openings. Will Call is located at the Clematis Street Gate. Photo ID is required for ticket pickup.

Does SunFest accept credit cards on site or cash only?

SunFest accepts Credit/Debit Card Payments (MasterCard, Visa, American Express and Discover) at all Gates, Barges and Beer and Rum locations.

ATM machines are available throughout the site. A $3.95 per transaction fee applies.