When do you stop selling advance discount tickets and where can I buy them?
There are many ways to purchase advance discount tickets:
1. Online using a credit card. Early bird discounts will end April 27 at midnight
2. By visiting the SunFest Store in downtown West Palm Beach at 525 Clematis Street Monday – Friday 9 a.m. – 5 p.m. You may pay with cash, credit card or check
3. Charge by phone at 1-800-SUNFEST (786-3378) Monday - Friday 9am – 5:30pm and Saturday 10am – 2pm
4. By visiting participating Publix Super Market locations in Palm Beach and Martin counties starting April 14 until store closings on Saturday, April 27.
Is the 1-Day Ticket good for any day?
The 1-Day advance ticket is good for one-time entrance Wednesday through Sunday of the festival.
What happens if it rains at SunFest?
SunFest goes on rain or shine. If the weather forecast calls for rain, please bring rain gear and umbrellas (please note patrons may be asked to lower umbrellas in concert areas to allow all guests access to stage viewing). SunFest does not refund or exchange tickets due to inclement weather. Some performances, including the Verizon Wireless Fireworks Show, might be delayed, postponed or canceled due to inclement weather.
What can I bring to SunFest?
Get the list of what is allowed and what should be left home by clicking here.
Can I bring my camera or video camera?
You may bring your personal camera (no professional cameras and no detachable lenses)or video camera to SunFest. However, flash photography and video or audio recording in the concert areas are strictly prohibited by the artists. If you do not comply with the artist policies, your equipment may be subject to confiscation in the stage areas. Only individuals with a valid SunFest-issued media credential will be allowed to bring professional photography or video equipment into the festival. For more information, see media credentials section.
When is the entertainment schedule available?
The first entertainers are usually announced in late-February or early March.
When is the BB&T Juried Fine Art and Craft show?
The BB&T Juried Fine Art & Craft Show is open Friday, May 3 through Sunday, May 5.
Hours of the BB&T Juried Fine Art & Craft Show:
Friday, May 3 – 5-10 p.m.
Saturday, May 4 – Noon-10 p.m.
Sunday, May 5 – Noon-9 p.m.
When are the fireworks?
The Verizon Wireless Fireworks Show is Sunday, May 5 at 9pm weather permitting.
Are there activities for children?
Children and families are always welcome at SunFest. In fact, children 5 and under are admitted free courtesy of Wells Fargo when accompanied by an adult. The Youth Park area offers many activities for children including many interactive games and activities. The Youth Park area is located at Trinity Park and will be open Friday through Sunday. The Verizon Wireless Fireworks Show will be held on Sunday night at the close of the festival.
Is there a lost and found? What about lost persons?
Yes, Lost and Found is located at all the Information Centers. The Lost Persons Booth is located on Flagler Drive between North and South Clematis streets, as well as in the south end of the BB&T Juried Fine Art & Craft Show. Guests who lose an article, or a person, should visit any SunFest Information Center immediately or contact the nearest police officer.
After the festival has ended, you may inquire about lost items by contacting the SunFest office at (561)659-5980 or info@SunFest.com
Where can I get SunFest beads?
SunFest beads are for sale at the SunFest Merchandise Tents or on the bead carts located at the intersections of each major road and Flagler Drive.
If I have a comment, suggestion or complaint who can I talk to?
If you have comments, suggestions or complaints during the festival, you may stop by any Information Center booth and fill out a comment card. During the year, please let us know your thoughts at any time by mailing us. Send your comments to:
525 Clematis Street
West Palm Beach, FL 33401
Who produces SunFest?
SunFest is produced by SunFest of Palm Beach County, Inc., a private nonprofit organization. SunFest of Palm Beach County, Inc. consists of a 21-member board of directors; 25 committees; more than 2,000 volunteers; a full time, year-round staff of 8; and approximately 100 corporate sponsors. SunFest is funded in part by the Palm Beach County Tourist Development Council through the Palm Beach County Cultural Council.
Does SunFest provide Shuttle Service or parking?
SunFest does not provide a shuttle nor does it control the cost of parking. There are many lighted and safe parking garages and lots located within walking distance to SunFest. Garages run by the City of West Palm Beach offer pre-paid parking programs for purchase on the SunFest website as a courtesy to our patrons. SunFest is not responsible for ticketing, towing or the loss or damage to vehicles, accessories or contents resulting from theft, fire, collision or any other cause whatsoever.
Does SunFest provide access for persons with disabilities?
Yes, SunFest is accessible for persons with disabilities. Wheelchairs are available to rent on a first-come, first-served basis at any of the Information Booths located inside the festival. The Ford Stage features special seating for persons in wheelchairs. Designated parking for festival patrons with disabilities is available at these marked locations: along Datura Street from Narcissus Avenue to Olive Avenue on Wednesday & Thursday*, along Datura Street from Narcissus Avenue to Dixie Highway on Friday through Sunday* and at various meter spaces and garages located throughout the city. For more information, please see Accessibility section of this site.
*A valid disability-parking permit is required to park in these locations. Please note that parking locations are subject to change without notice.
Can I rent a baby stroller or wheelchair at SunFest?
A limited number of wheelchairs are available for rent at the Information Booths located throughout the event site. Each stage features special seating for persons in wheelchairs as well as one assistant. We do not offer baby stroller rental.
Where is the will call and what time does it open?
Will Call opens one hour prior to published gate openings. Will Call is located at the Clematis Street Gate. Photo ID is required.
Does SunFest accept credit cards on site or cash only?
SunFest accepts Credit/Debit Card Payments (MasterCard, Visa, American Express and Discover) at all Gates, Barges and Beer/Rum locations.
ATM machines are available throughout the site. A $3.95 per transaction fee applies.
Does SunFest offer Vegetarian and Vegan Food Choices?
Yes, SunFest offers both Vegetarian and Vegan food selections for purchase. Vegetarian items include Margherita Flatbread, Artichoke, Spinach & Mushroom Flatbread, Caribbean Vegetables and Rice, Ceasar Salad, and Areapas. Vegan options include Greek Salad, Roasted Corn on the Cob, Black Beans and Rice with Spicy Argentinean Chimmichurri (no animal fat is used in the cooking process), Walnut Tostados, Heart of Palm Cake Sandwich with Fries, Bloomin Onion, and Boiled Peanuts