Is Re-entry permitted?
Reentry will be allowed. Full procedures will be posted at each public gate.
What happens if it rains at SunFest?
SunFest goes on rain or shine. If the weather forecast calls for rain, please bring rain gear and umbrellas (please note patrons may be asked to lower umbrellas in concert areas to allow all guests access to stage viewing). SunFest does not refund or exchange tickets due to inclement weather. Some performances might be delayed, postponed or canceled due to inclement weather.
What can I bring to SunFest?
Get the list of what is allowed and what should be left home.
Can I bring my camera or video camera?
You may bring your personal camera (no professional cameras and no detachable lenses) or video camera to SunFest. However, flash photography and video or audio recording in the concert areas are strictly prohibited by the artists. Yes, this even means your smartphone! If you do not comply with the artist policies, your camera may be subject to confiscation in the stage areas.
Where is the Will Call and what time does it open?
SunFest On-Site Will Call is located at
Palm Beach Dramaworks – 201 Clematis Street, WPB, FL 33401
Friday, May 5: 4 pm – 10 pm
Saturday, May 6: 11 am – 10 pm
Sunday, May 7: 11am – 8:30 pm
Does SunFest accept credit cards on site or cash only?
SunFest accepts Credit/Debit Card Payments (MasterCard, Visa, American Express and Discover) at all Gates, Barges and food and beverage locations.
ATM machines are available throughout the site. A $3.95 per transaction fee applies.
I lost something at the festival, what should I do?
If you lost something at the festival, you can file a claim or see what’s been found on our website. This system will be active during the festival.
Does SunFest provide access for persons with disabilities?
Yes. For details, visit the accessibility page.
Safety at SunFest
We want our patrons to feel safe when visiting SunFest. To this end, we work to create a safe environment at the festival. This includes staffing the site with public and private security and medical staff. If you need any assistance, seek out a police officer, EMS professional, or security personnel. Please visit our Safety Page to view for useful information including our anti-harassment policy. If you have a specific question regarding safety, security or medical information, please contact us at info@sunfest.com.
Are children welcome at SunFest?
Children and families are always welcome at SunFest. In fact, children 5 and under are admitted free and there is a youth ticket discount.
Children 6 and above require a ticket to all VIP areas.
When is the entertainment schedule available?
The lineup will be announced in late-February. For announcement and SunFest updates join our email list
If I have a comment, suggestion or complaint who can I talk to?
If you have comments, suggestions or complaints during the festival, you may stop by any Information Center booth and fill out a comment card. During the year, please let us know your thoughts at any time by emailing us at info@sunfest.com.